We have been working diligently on safety protocols that will allow the Grand Theater to operate responsibly
during the COVID-19 pandemic. We are continuously evaluating local, state and federal guidelines, as well as industry best practices, to assure we are providing a safe, clean and enjoyable atmosphere for all.
Your cooperation is important in these endeavors. As always, we remain committed to our patrons, volunteers, employees, and the local community and look forward to seeing you at the movies. Please give us your feedback.
during the COVID-19 pandemic. We are continuously evaluating local, state and federal guidelines, as well as industry best practices, to assure we are providing a safe, clean and enjoyable atmosphere for all.
Your cooperation is important in these endeavors. As always, we remain committed to our patrons, volunteers, employees, and the local community and look forward to seeing you at the movies. Please give us your feedback.
For Patrons:
- PLEASE REMAIN AT HOME IF YOU ARE SICK: If you have symptoms of illness and/or suspect you have recently been in contact with anyone who has COVID-19, please do not come to the theater. Prior to selling tickets, all patrons will be asked a couple of health screening questions.
- SAFE SOCIAL-DISTANCING: All guests must practice and maintain appropriate physical distancing as recommended by the State and local health authorities. Safe social distancing signage has been placed throughout the facility to ensure that guests are maintaining a healthy distance of at least 6-feet apart while waiting in lines. One-way traffic into and out of both auditoriums. Sneeze guards have been installed at registers.
- SEATING: Every other row is restricted from use and has been taped off. Maintain a minimum of three seats between each individual or party. Theater management will assign seating, as necessary.
- FACE COVERINGS: Face masks are encouraged but currently optional.
- WASH YOUR HANDS: We advise all our guests to frequently and thoroughly wash their hands while also refraining from touching their face. Hand sanitizer is also available at multiple locations in the building.
- RESTROOMS: To reduce restrooms occupancy, only one individual or family group will be allowed in the restrooms at once.
- Children under 12 must be accompanied by a responsible adult
- Children under 8 must be accompanied and supervised by a responsible adult when they move throughout the building. We ask that their responsible adult actively monitor for proper social distancing and to keep them from unnecessarily touching surfaces.
- PAYMENT: Use contactless payment or credit/debit cards as often as possible
- NO REFILLS or outside containers
- ARRIVE EARLY and allow extra time for transactions and seating
For Staff and Volunteers:
- REMAIN AT HOME IF YOU ARE SICK: All team members will be screened and must give a verbal disclosure they are not sick and have not been in close contact with anyone experiencing signs of sickness.
- WASH YOUR HANDS: All team members must properly and frequently wash their hands, including between change of gloves. Hand sanitizer is also readily available.
- OTHER PERSONAL HYGIENE: Cover their coughs and sneezes. Avoid touching their face.
- FACE COVERINGS and OTHER PROPER PROTECTIVE EQUIPMENT: All team members must always wear the required protective equipment (including face masks) and adhere to State and local health authority recommended standards of use of such equipment. Personal Protective Equipment will be provided by the theater at no cost to team members. Wear gloves when handling food. Sneeze guards have been installed at registers.
- DISINFECT HIGH-CONTACT SURFACES: High-contact surfaces (door handles, counter tops, faucets, railings, computers, credit card readers, etc.) will be regularly treated with an EPA approved disinfectant, when patrons are in the building. In addition to our standard thorough cleaning procedures, we will also clean and disinfect rest rooms and all occupied seats, arm rests, and cup holders between showings and maintain nightly deep cleaning of both auditoriums and high-traffic areas.
What You Can Expect
At the Theater Entrance:
At the Theater Entrance:
- As needed, queuing up on the sidewalk outside the theater with six foot spacing.
- Signage regarding your acknowledgment to risk of exposure and social distancing instructions.
- Access to hand sanitizer just inside the lobby and at other locations in the building
- Floor markers and/or signage to establish six-foot intervals in lines for tickets, concessions and restrooms.
- Reduced capacity in all auditoriums to less than 50%. The State ordered capacity limits have been lifted but not 6’ distancing rules, thus reducing available seats.
- Entrance screening questions (if not at the door then at the ticket register).
- We will frequently disenfect high touch surfaces, such as door handles).
- Enforce traffic patterns that promote social distancing, creating specific entrance and exit areas.
- Access to hand sanitizer.
- Plexiglass sneeze guards.
- No lobby seating.
- No refills on popcorn or soda. No outside containers will be filled.
- To reduce restrooms occupancy, only one individual or family group will be allowed in each restroom at once. Please leave the door open when you depart the restroom.
- We will clean and disinfect all surfaces frequently.
- Enforce traffic patterns that promote social distancing. One door/aisle/staircase will be for entering and the opposite door/aisle/staircase for existing. ONE WAY traffic throughout each auditorium.
- Following each screening we will clean and disinfect each occupied seat, arm rest, and cup holder
- IF NOT RESERVED SEATING:
- We will enforce a checkerboard pattern for seating, alternating rows and leaving a minimum of three seats between each individual or party.
- As necessary, theater management will space individuals and parties appropriately
- Exiting the auditorium and lobby in an orderly manner, maintaining social distancing.